• Financial Aid and Awards Advisor

  • Job Description

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    Employee Group: Support Staff
    Faculty/Department: Office of the Registrar
    Campus: HMC (May be assigned activity at any Sheridan campus)
    Reference Number: 18/S/133
    Payband: I
    Hourly Range: $33.67 - $39.02
    Hours/Week: 37.5
    Hours: 8:00 - 4:30pm
    Application Deadline:Open Until Filled 
    Application Details: This is a temporary position that may continue up to Feb 25th, 2019. 


    The incumbent is responsible for providing expert advice to students, parents/partners and other third parties and is responsible for the allocation of Federal/ Provincial student loans, grants and institutional funds to full and part-time student clients.  The Financial Aid and Awards Advisor is responsible for the processing, editing and analytical review of all applications in accordance with the Financial Aid programs.   The incumbent provides correct, precise exit counselling and options to ensure future success in loan repayment and to maintain low student default rates.  S/he provides customer service and advice to students, parents, award donors and other third parties regarding Sheridan scholarships/bursaries/awards and is also responsible for the effective administration of government student financial aid programs to students (i.e. Ontario First Generation Bursary, Ontario International Education Opportunity Scholarship program).  The incumbent facilitates and supports the success of students through the provision of advisory services and presentations related to the availability and acquisition of all Sheridan and externally-sponsored financial assistance opportunities



    Specific Responsibilities Include:


    • Determines under which program the student(s) should apply based on students’ status,
    • Reviews completed applications and approves/denies assistance and appeals of the standard OSAP assessment through the interpretation, administration and application of federal/provincial government and/or Sheridan policies;
    • Provides advice regarding OSAP loan repayment obligations and counsels students as to how changes in enrolment or academic standing can impact their OSAP eligibility
    • Provides budget counselling to students and recommends plans to address financial issues and manage financial crises experienced by students; hears/assesses requests for emergency funding through Sheridan’s financial assistance programs
    • Interprets and applies government and institutional policies and procedures;
    • Develops accurate costs by program for distribution to the appropriate funding authorities;
    • Administers Sheridan’s work study program;
    • Provides consultation to internal and external college communities with accurate information and advice regarding policies and procedures to facilitate full utilization by students of the resources available through OSAP and related sub-programs;
    • Ensures proper distribution of OSAP funding (including approving tuition fee deferrals and tuition fee deduction from OSAP funds) in accordance with MTCU and Sheridan policies and procedures; interprets and administers Freedom of Information and Protection of Privacy legislation
    • Maintains fully up-to-date knowledge about frequently changing government plans and processes by researching latest legislation changes relating to all programs administered and reviews their implications for financial aid activities
    • Verifies student eligibility for funding, student income, registration status, fee payments and collection of Sheridan tuition fees in a timely manner, satisfactory academic progression
    • Updates the Office of the Registrar with information on annual awards and scholarships awarded by Sheridan for insertion in the Convocation Program
    • Assists with the testing and validation of current and updated processes for awards as they relate to the Financial Aid Module of the PeopleSoft Student Administration System. Develops and maintains positive working relationships with Sheridan representatives from the Faculties, Financial Services, students, parents, prospective students, and Human Resources – Payroll Services and with external
    • Offers expert insight and guidance during the review, redesign or implementation of new web-enabled functions, participates in Financial Aid and Awards project groups to enhance services
    • Recommends procedural changes to Manager, to effectively respond to constantly changing demands, situations and client and staff needs.
    • Performs Other related duties as assigned.




    The Successful candidate will possess a 3-year degree/ diploma in Business, Financial administration or a related field. Along with industry experience preferably in an academic environment setting, providing client advice and assisting clients, particularly those experiencing difficult personal/financial situations is required.  One-year experience assisting students and/or dealing with external parties (third party donors, outside agencies) would be considered an asset



    Please apply online: https://careers-sheridancollege.icims.com



    Sheridan welcomes diversity in the workplace and encourages applications from all qualified individuals, including visible minorities, Indigenous People, and persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Sheridan is committed to accommodating applicants with disabilities throughout the hiring process.  At any stage of the hiring process, Human Resources will work with applicants requesting accommodation.


    Note: Copies of educational credentials are requested at the time of an interview. As a condition of employment, Sheridan requires confirmation of educational credentials in the form of an official Canadian transcript or an official evaluation of international credentials which determines Canadian equivalency.



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