Why work at Sheridan? Click to view our video!
Employee Group: Support Staff
Faculty/Department: Student Affairs
Campus: Davis (May be assigned activity at any Sheridan campus)
Reference Number: 18/S/54
Hourly Range: $33.67 - $39.02
Hours: 8:30 AM - 5:00 PM
Application Deadline: May 25, 2018
Application Details: This is a temporary replacement position that may continue up to March 2019.
Reporting to the Associate Dean of Student Development, the Student Advisor is the senior tier of the Student Advisement Centre team providing developmental advising to students. The incumbent has the specific responsibility of the advisement of students who are unclear about next steps regarding any aspect of their Sheridan experience. The goal is to understand the issues that impact student academic, personal and social adjustment to post-secondary education. The Advisor also works closely with academic partners within the Faculties and service areas with respect to understanding issues, sharing student concerns and program knowledge and presenting information about the Centre and available services. The incumbent supports the ongoing evaluation of program components to measure their impact on students’ academic adjustment to and experience within Sheridan; to inform both Student Advisement and the Faculty for future planning. The Advisor provides support to specific sub-populations of students that require higher levels of support to facilitate persistence.
Specific Responsibilities Include:
- Utilizing multi-modal developmental advising techniques to increase student success through decision-making process;
- Providing explanation of options and assisting students to prioritize and develop a course of action;
- Conducting research & analysis, and drafting reports/proposals for decision-making purposes & Student Advisement;
- Coordinating case conferences with appropriate Sheridan specialists to resolve individual student needs;
- Contacting and establishing relationships with incoming students through Outreach programs;
- Developing and delivering transitional and intervention programs/workshops tailored to needs of new students;
- Developing and delivering Sheridan wide student success and retention initiatives;
- Conducting individual meetings/interviews to gather program, process and student information; educating internal clients on the services and the resources of the Centre; identifying clear and agreed upon points of referral; identifying gaps in the services available to students; exploring opportunities to enhance the student experience;
- Developing and implementing training modules for junior staff in according to the principles of adult education;
- Analyzing data to identify and follow trends to understanding student needs; recommending modifications and changes, where necessary, and building responsive programs;
- Determining methodology for data collection, conducting research and analysis and creating associated reports;
- Developing tools to measure the effectiveness of the Centre as perceived by both students and staff;
- Researching and identifying best practices to improve services to students;
- Preparing Peer Advisor annual project plan and ensuring that goals/objectives align with departmental operational plan, timelines and annual associate budget;
- Assisting with recruitment, performance evaluation, assignment of workload, provision of support/direction, and recommending termination of Peer Advisors/Mentors;
- Performing other related duties as assigned.
The successful candidate will possess a 3-year degree in Business, Social Sciences, Psychology, or a related field, along with a minimum of 5 years of progressive experience in an educational environment, or a combination of educational and social services environments, where responsibilities included assessing and advising clients and preparing and presenting topics (or an equivalent combination of relevant education and experience). The incumbent will also have experience preparing and presenting educational topics, writing and delivering training programs to participants as well as experience designing and writing policy and procedural manuals. Experience collecting, recording, analyzing and reporting data, as well as experience presenting findings to target audiences, is also required. Experience using a Customer Relationship Management software program will be considered an asset. Excellent verbal and written communication skills along with effective listening, probing and assessment skills are essential for the position. The successful candidate must possess strong statistical and analytical skills as well as exceptional customer service orientation and 'client first' philosophy.
Please apply online: https://careers-sheridancollege.icims.com
Sheridan welcomes diversity in the workplace and encourages applications from all qualified individuals, including visible minorities, Indigenous People, and persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Sheridan is committed to accommodating applicants with disabilities throughout the hiring process. At any stage of the hiring process, Human Resources will work with applicants requesting accommodation.
Note: Copies of educational credentials are requested at the time of an interview. As a condition of employment, Sheridan requires confirmation of educational credentials in the form of an official Canadian transcript or an official evaluation of international credentials which determines Canadian equivalency.