• Manager, Student Advisement

  • Job Description

     

    Manager, Student Advisement

     

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    An award-winning institution, Sheridan attracts students from across Canada and around the world. Sheridan’s 160,000+ alumni play a critical role in shaping the future of our society in the fields of arts, business, community service, health, technology, and the skilled trades. Founded in 1967, Sheridan has grown from a local college of 400 students to one of Ontario’s leading postsecondary institutions, educating approximately 22,000 full-time and 17,000 continuing and part-time studies students every year on four campuses in three Ontario cities – Oakville, Brampton and Mississauga.

     

    Why Sheridan?

    We strive to engage our employees by placing great value in work life balance, by finding and nurturing the strengths of each individual, by encouraging innovation and creativity and, ultimately having a supportive culture that inspires each and every employee to have fun while at work!

    For more information, visit: Why Work at Sheridan

     

     

    Student Affairs at Sheridan:

    Student Success is fundamental to everything that we do. Sheridan’s model of Student Success provides the context and paradigm for design and delivery of our programs, services and support to ensure that all students benefit from learning in ways that allow them to participate fully in public, community, creative and economic life.

     

    Your role:                                                         More details:

    Sheridan is at an exciting time in its history as it moves to implement its new academic plan within which Student Advising is a key component. The New Manager, Student Advisement, skilled in a collaborative leadership, will be responsible for developing a streamlined and integrated Student Advisement Model at Sheridan and providing oversight and support to a dynamic Student Advisement Team.  Reporting to the Associate Dean, Student Development, the incumbent provides strategic leadership and operational management for the delivery of a full range of advising programs and support services in alignment with the Academic and Student Affairs l plans. The Manager provides inspirational leadership and guidance to the Advisement team who: provide front-line information provisioning, developmental advising (resource, expertise and consultation), and who collaborate closely with Student Affairs and other College colleagues to provide programs and services that will inform and support the transition and persistence of students. The incumbent will lead the definition, collection and assessment of relevant metrics to make effective decisions, and/or to communicate with other areas for evidence-based decision-making. They will also build linkages and maintain exceptional relationships, both internally (e.g. Student Affairs, Academic Faculties, Student Union, other departments and committees) and externally, to provide information, consultation, advice and leadership in order to enhance the learning experience for all Sheridan students.

     

    Department:  Student Affairs

    Campus: Trafalgar (May be assigned work at any campus)

    Reference #: 18/A/11

    Employee Group: Administrative

    Payband:  NN

    Hiring Range: $105,035.00 - $111,599.05

    Salary Range: $105,035.00 - $131,293.00

     

     Specific Responsibilities:

    • Managing operations of Student Advisement;
    • Providing leadership, support & direction to maintain high performing & empowered team;
    • Implementing and assessing new initiatives including the redesign of operational activities;
    • Developing and implementing quality standards, consulting internal/external stakeholders to measure outcomes;
    • Developing metrics to analyze the quality, quantity and impact of Advisement activities;
    • Developing, implementing, managing budgets;
    • Providing leadership in ongoing development, delivery of existing programs/services;
    • Establishing and enhancing strategic, external and internal partnerships to optimize student support;
    • Performing other related duties to promote the quality of the student experience.

     

    About You:

    • A Master’s Degree in Business Administration, Social Sciences, Educations, or related field, along with 7 years of senior experience in a student, community or front-line service oriented role, ensuring high standards of support, preferably in a post-secondary setting (or an equivalent combination of relevant education and experience)
    • Proven and progressive leadership experience and knowledge in the area of the Student Lifecycle is preferred
    • Clear understanding of the challenges and issues impacting student learning and development, student persistence and barriers to student success
    • Demonstrated research, analytical and problem-solving skills; ability to collect, analyze and interpret data/metrics; experience in mediation, conflict management and de-escalation techniques; project planning and implementation experience; change leadership experience, including research and development of new programs and services; experience influencing and working with diverse groups of stakeholders and building collaborative relationships
    • Competencies will include strategic planning, service integration, operational management, financial acumen and facilitation skills
    • Progressive attitude to customer/student service and demonstrate awareness of inclusive practices

     

    Your next steps? Apply online (Open until filled):

    https://careers-sheridancollege.icims.com

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