• Registrar

  • Job Description

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    Faculty/Department: Office of the Registrar
    Employee Group: Administrative
    Campus: Trafalgar (May be assigned activity at any Sheridan Campus)
    Reference Number: 18/A/22

    Salary: Commensurate with experience
    Application Deadline: Open until filled
    Application Details: Initial screening to take place Monday, April 30, 2018


    Sheridan is a dynamic, innovative and award-winning institution of over 23,000 full-time and 18,500 continuing education and part time students with three campuses in three Ontario cities within the GTA– Oakville, Brampton, and Mississauga. An award-winning institution, Sheridan attracts students from across Canada and around the world. Sheridan’s 170,000 alumni play a critical role in shaping the future of our society in the fields of arts, business, community service, health, technology, and the skilled trades.


    We strive to engage our employees by placing great value in work life balance, by finding and nurturing the strengths of each individual, by encouraging innovation and creativity and, ultimately having a supportive culture that inspires each and every employee to have fun while at work!


    Perks and Total Rewards:


    • Generous vacation + December holiday closure
    • Competitive benefits package
    • Generous maternity/parental leave top-up
    • Defined benefit pension plan
    • Employee and Family Assistance Program


    The Role:


    Reporting to the Vice-President, Student Services and Information Technology, the Registrar is responsible for the provision of academic and non-academic services to the Sheridan community that meet student needs and support strategic goals, operational priorities and student success. This involves senior accountability for the leadership, operational, development, coordination and planning activities in the following major areas: strategic enrolment planning, recruitment, admissions, registration, scheduling, student records, student information systems, financial aid, convocation, assessment, policy development, and the enrolment audit. The incumbent also provides leadership and direction to the Office of the Registrar staff with regard to the advising/guiding components of their roles in supporting students through the entire life cycle (applicant to alumni). This responsibility requires the provision of high levels of service to a wide variety of student, faculty, administrative and public clientele through the effective management of the aforementioned activities within the established departmental budget. The Registrar leads a team of 7 direct reports and over 250 indirect reports across three campuses.



    Key Priorities for the Registrar:


    • Serving as a key resource to the College in the development of appropriate policies and procedures which involves working closely with the senior administration of the College;
    • Assessing and coordinating the response to the impact, on the Office's operation, of internal academic policies and procedures;              
    • Playing a leadership role in the development of short and long-term post-secondary enrolment targets;
    • Ensuring that enrolment is monitored and achieved by working with the academic Deans and OTR Associate Registrars to develop and implement strategies;
    • Building, leading, and empowering a management team by demonstrating leadership, direction and support for all budgetary, operational and planning functions related to the Office;
    • Maintaining effective working relationships with senior governmental officials by actively participating in policy development and with community officials through representation and support of committee initiatives;
    • Leading the development /revision and implementation of systems, polices benchmarks, processes and best business practices designed to facilitate student success in the areas of recruitment, assessment, admissions, records & registration, scheduling, financial aid and customer service;
    • Ensuring a clear, consistent and accurate communications strategy for prospects, new and returning students;
    • In partnership with the Associate Registrar, Financial Aid, is responsible for the development and allocation of an effective financial assistance policy with respect to all bursaries, scholarships, tuition reinvestment funds, OSOTF funds and administration of all Federal and Provincial forms of financial assistance;
    • Serving as a senior level of appeal involving student concerns as they relate to registrarial operations;
    • Acting as the official keeper of academic records for the College;
    • In partnership with the CIO, the Registrar is responsible for the development, maintenance, security and integrity of the student record data;
    • Leading, coaching, directing, motivating, empowering and managing performance of a diversified staff and departmental financial resources, in collaboration with unit Associate Registrars and Managers;
    • Developing and managing department budget and ensuring the development and management of the sub department budgets and administration of financial aid is controlled and appropriately maintained;
    • Leading departmental strategic planning activities and the development of the overall Office of the Registrar business plan;
    • Serving on internal and external Sheridan committees offering expert registrarial knowledge and support;
    • Other duties as required.




    The successful candidate must possess a minimum of a Master’s degree in Education, Arts, Social Science, Business or a related field combined with a minimum of nine years of related progressive administration, records management or similar management/leadership experience.  Applicants not possessing a Master’s degree may be considered based on an equivalent combination of relevant education and experience.  Experience will have been acquired through work in a unionized post secondary institution or government setting.


    The ideal candidates will have sound knowledge of and experience with enrolment management, particularly in records and registration, including issues/trends/policies affecting post-secondary institutions. An extensive knowledge of educational structures and registrarial functions in a post-secondary institution is required along with knowledge of financial management or data management. Proven business plan development and implementation skills along with budget preparation/management skills is essential. The ideal candidate will demonstrate excellent analytical and creative problem solving skills and have an ability to provide accurate source information in response to reporting requirements.  The preferred candidate will have computer literacy in student information systems, scheduling systems, applicable provincial computer systems (i.e. MTCU OSAP program), Visio, JIRA, and Microsoft Office.


    A proven ability to lead the development of policies, procedures and processes in addition to facilitating successful integration/implementation and participating in enrolment planning/change management strategies and is imperative.  As such, excellent leadership, managerial, strategic planning, decision making, presentation and organization skills are needed.  In addition, an ability to act decisively and exercise initiative and judgement on a wide range of issues is required along with strong creative problem solving and conflict resolution skills.

    The successful candidate must have management experience with a demonstrated ability to lead, supervise, motivate, empower, develop staff, prepare work plans, establish meaningful priorities and maintain high quality of services.  They will also have experience with Government relations and a sound interpretive understanding of relevant legislation, regulations and College collective agreements, policies, procedures and guidelines.  Demonstrated experience and skills in the development and management of a customer service focused organization, providing multiple services to a broad range of clients and stakeholders in a multi-channel environment is required. The successful candidates will also demonstrate commitment to diversity issues, have superior communication and customer service skills, and a proven ability to involve clients and stakeholders in the development and implementation of relevant and innovative client service strategies and services.



    Sheridan welcomes diversity in the workplace and encourages applications from all qualified individuals, including visible minorities, Indigenous People, and persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Sheridan is committed to accommodating applicants with disabilities throughout the hiring process.  At any stage of the hiring process, Human Resources will work with applicants requesting accommodation.


    Note: Copies of educational credentials are requested at the time of an interview. As a condition of employment, Sheridan requires confirmation of educational credentials in the form of an official Canadian transcript or an official evaluation of international credentials which determines Canadian equivalency.


    Please apply online: https://careers-sheridancollege.icims.com


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