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Faculty/Department: Office of the Registrar
Employee Group: Administrative
Campus: Trafalgar (May be assigned activity at any Sheridan Campus)
Reference Number: 18/A/22
Salary: Commensurate with experience
Application Deadline: Open until filled
Application Details: Initial screening to take place Monday, April 30, 2018
Sheridan is a dynamic, innovative and award-winning institution of over 23,000 full-time and 18,500 continuing education and part time students with three campuses in three Ontario cities within the GTA– Oakville, Brampton, and Mississauga. An award-winning institution, Sheridan attracts students from across Canada and around the world. Sheridan’s 170,000 alumni play a critical role in shaping the future of our society in the fields of arts, business, community service, health, technology, and the skilled trades.
We strive to engage our employees by placing great value in work life balance, by finding and nurturing the strengths of each individual, by encouraging innovation and creativity and, ultimately having a supportive culture that inspires each and every employee to have fun while at work!
Perks and Total Rewards:
Reporting to the Vice-President, Student Services and Information Technology, the Registrar is responsible for the provision of academic and non-academic services to the Sheridan community that meet student needs and support strategic goals, operational priorities and student success. This involves senior accountability for the leadership, operational, development, coordination and planning activities in the following major areas: strategic enrolment planning, recruitment, admissions, registration, scheduling, student records, student information systems, financial aid, convocation, assessment, policy development, and the enrolment audit. The incumbent also provides leadership and direction to the Office of the Registrar staff with regard to the advising/guiding components of their roles in supporting students through the entire life cycle (applicant to alumni). This responsibility requires the provision of high levels of service to a wide variety of student, faculty, administrative and public clientele through the effective management of the aforementioned activities within the established departmental budget. The Registrar leads a team of 7 direct reports and over 250 indirect reports across three campuses.
Key Priorities for the Registrar:
The successful candidate must possess a minimum of a Master’s degree in Education, Arts, Social Science, Business or a related field combined with a minimum of nine years of related progressive administration, records management or similar management/leadership experience. Applicants not possessing a Master’s degree may be considered based on an equivalent combination of relevant education and experience. Experience will have been acquired through work in a unionized post secondary institution or government setting.
The ideal candidates will have sound knowledge of and experience with enrolment management, particularly in records and registration, including issues/trends/policies affecting post-secondary institutions. An extensive knowledge of educational structures and registrarial functions in a post-secondary institution is required along with knowledge of financial management or data management. Proven business plan development and implementation skills along with budget preparation/management skills is essential. The ideal candidate will demonstrate excellent analytical and creative problem solving skills and have an ability to provide accurate source information in response to reporting requirements. The preferred candidate will have computer literacy in student information systems, scheduling systems, applicable provincial computer systems (i.e. MTCU OSAP program), Visio, JIRA, and Microsoft Office.
A proven ability to lead the development of policies, procedures and processes in addition to facilitating successful integration/implementation and participating in enrolment planning/change management strategies and is imperative. As such, excellent leadership, managerial, strategic planning, decision making, presentation and organization skills are needed. In addition, an ability to act decisively and exercise initiative and judgement on a wide range of issues is required along with strong creative problem solving and conflict resolution skills.
The successful candidate must have management experience with a demonstrated ability to lead, supervise, motivate, empower, develop staff, prepare work plans, establish meaningful priorities and maintain high quality of services. They will also have experience with Government relations and a sound interpretive understanding of relevant legislation, regulations and College collective agreements, policies, procedures and guidelines. Demonstrated experience and skills in the development and management of a customer service focused organization, providing multiple services to a broad range of clients and stakeholders in a multi-channel environment is required. The successful candidates will also demonstrate commitment to diversity issues, have superior communication and customer service skills, and a proven ability to involve clients and stakeholders in the development and implementation of relevant and innovative client service strategies and services.
Sheridan welcomes diversity in the workplace and encourages applications from all qualified individuals, including visible minorities, Indigenous People, and persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Sheridan is committed to accommodating applicants with disabilities throughout the hiring process. At any stage of the hiring process, Human Resources will work with applicants requesting accommodation.
Note: Copies of educational credentials are requested at the time of an interview. As a condition of employment, Sheridan requires confirmation of educational credentials in the form of an official Canadian transcript or an official evaluation of international credentials which determines Canadian equivalency.