• Scheduling Officer

  • Job Description

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    Employee Group: Support Staff
    Faculty/Department: Office of the Registrar
    Campus: Trafalgar (May be assigned activities at any Sheridan campus)
    Reference Number: 18/S/17
    Payband: G
    Hourly Range: $28.29 - $32.79
    Hours/Week: 8:30am – 4:30pm
    Hours: 35
    Application Deadline: Open until filled.

    Application Details: Position is being reposted to consider external candidates.


    Under the direction of the Manager, Records, Registration and Scheduling, the Scheduling Officer is a member of a team that supports the registration and scheduling processes of the College through the creation of term based student and Faculty timetables. The incumbent supports the scheduling component of the enrolment management process through the generation of space utilization reports and provides recommendations used by senior College Administration for reference and planning purposes. The incumbent configures and maintains all program curriculum and course information on the Student Information System (PeopleSoft). 


    Specific Responsibilities Include:

    • Verifying data and activating the necessary scheduling algorithm to transform the myriad of Postsecondary, Skills Development, and Apprenticeship scheduling information into a tightly woven network of data designed to serve the program requirements of students and faculty in the form of academic timetables that serve as a fundamental component of the Student Information System;
    • Advising and supporting the program support staff throughout the scheduling process by offering alternative solutions to challenges as they are presented by their faculty and Faculty Administrators;
    • Acting as an advocate for students, ensuring schedules adhere to College scheduling policies, to support the student centred learning environment;
    • Coordinating transfer of data between multiple systems, ensuring accuracy and timely completion;
    • Initiating, monitoring and analysing space simulations on a term by term basis to determine physical requirements for future terms;
    • Producing and distributing statistical data each term, summarizing key findings for review by senior management and other stakeholders;
    • Configuring implementing and maintaining all Program Curriculum and Course Information in SIS (PeopleSoft);
    • Providing functional and technical support for multiple scheduling related systems;
    • Other duties as assigned.




    The successful candidate will have a three-year diploma/degree in the field of Information Systems, Office Information Management, Business Administration or a related field and three years of practical work experience in a position that processes specialized information while interacting with customers and providing guidance (or an equivalent combination of relevant education and experience).  Proven proactive problem-determination/resolution and conflict resolution skills are essential. Proficiency and accuracy in operating a computer and relevant software packages and a functional knowledge of a Student Information System (SIS) is required. While the ability to work in a team environment is essential, a significant degree of independent judgement is required. The incumbent must be an analytical thinker, able to respond accurately and immediately to clients’ concerns.  The incumbent must possess excellent time management skills, the ability to manage multiple tasks while working within non-negotiable timelines. Utilizing superior verbal and written communication skills, the incumbent will be responsible for presenting complex scheduling information, systems, and processes in a meaningful way to his/her manager as well as other stakeholders. 



    Sheridan welcomes diversity in the workplace and encourages applications from all qualified individuals, including visible minorities, Indigenous People, and persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Sheridan is committed to accommodating applicants with disabilities throughout the hiring process.  At any stage of the hiring process, Human Resources will work with applicants requesting accommodation.


    Note: Copies of educational credentials are requested at the time of an interview. As a condition of employment, Sheridan requires confirmation of educational credentials in the form of an official Canadian transcript or an official evaluation of international credentials which determines Canadian equivalency.


    Please apply online: https://careers-sheridancollege.icims.com


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