Sheridan College

PeopleSoft Programmer Analyst

Job Description

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Note: Preference will be given to qualified full-time employees within the bargaining unit at Sheridan College. Should a suitable candidate not be found, external candidates will be considered. 


Employee Group: Support Staff
Faculty/Department: Information Technology
Campus: Trafalgar (May be assigned activity at any Sheridan campus)
Reference Number: 18/S/05
Payband: H
Hourly Range: $30.60 - $35.53
Hours/Week: 40
Hours: 8:00 AM - 5:00 PM
Application Deadline: January 17, 2018


Reporting directly to the Director, Enterprise Systems Services, the incumbent is part of a programming team that designs, develops, implements and maintains an integrated set of software systems to support all areas of Sheridan’s administrative and academic operations. The incumbent’s primary responsibilities involve support, implementation and development for Sheridan’s information systems. The incumbent investigates new or modified user requirements, designs and implements appropriate solutions and resolves reported problems with existing systems.  The core systems are the Student Information System (SIS), Finance, Human Resources (HR), and Customer Relationship Management (CRM) with numerous related smaller systems.  The incumbent’s primary responsibility is to provide technical support for Sheridan’s SIS (PeopleSoft Campus Solutions).     


Specific Responsibilities Include:


  • Assessing and analyzing requests for enhancements and modifications to the existing corporate information systems and then implementing where feasible;
  • Meeting with users to clarify needs and discuss scope and timelines;
  • Analyzing business requirements and specifications and recommending possible solutions based on existing systems and technologies;
  • Providing technical support to maintain existing corporate administrative systems;
  • Troubleshooting system and application issues and tracking and monitoring resolution of reported issues;
  • Providing detailed technical development support and analysis for PeopleSoft system upgrades;
  • Reviewing technical release documentation for changes to the application that will impact its implementation
  • Reviewing existing customizations, enhancements and interfaces and determines how they are impacted by the upgrade;
  • Maintaining, developing and sharing technical skills in a rapidly changing environment;
  • Sharing knowledge with other staff by providing one-on-one training sessions and group presentations
  • Performing other related duties as assigned.





The successful candidate will possess the following:


  • 3 year diploma / degree in Computer Science, Information Technology or a related field along with a minimum of 3 years of systems/applications programming and analysis experience working with CSS, HTML, JavaScript and SQL using relational databases (ideally Oracle) (or an equivalent combination of relevant education and experience)
  • Experience with PeopleTools (Version 8.53 or higher), PeopleCode, Application Engine, Integration Tools and BI Publisher is preferred
  • Previous experience supporting PeopleSoft Campus Solutions in an academic institution is an asset
  • Must have demonstrated ability to work in a team environment, problem solve, organize and prioritize duties, make decisions, work independently and deal with conflicting deadlines
  • Strong ability to research, troubleshoot and analyze data is required
  • Must possess excellent oral and written communication skills


Please apply online:



Sheridan welcomes diversity in the workplace and encourages applications from all qualified individuals, including visible minorities, Indigenous People, and persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Sheridan is committed to accommodating applicants with disabilities throughout the hiring process.  At any stage of the hiring process, Human Resources will work with applicants requesting accommodation.


Note: Copies of educational credentials are requested at the time of an interview. As a condition of employment, Sheridan requires confirmation of educational credentials in the form of an official Canadian transcript or an official evaluation of international credentials which determines Canadian equivalency.


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